Shipping Policy

Last Updated: [08/07/2026]

Thank you for shopping with YMRPULSAR. The following Shipping Policy applies to all international orders placed through https://ymrpulsar.com, covering order processing, delivery, tracking, customs duties, address modification, and lost/damaged shipment handling rules.

1. Order Processing Time

All orders are processed within 1–3 business days (Monday to Friday, excluding weekends and official public holidays). Any orders placed during weekends or holidays will be processed on the next available business day. Processing time excludes shipping transit time and customs clearance delays.

2. Shipping & Delivery Time

Standard international shipping typically takes 8–15 business days after dispatch.

All delivery times are estimated and not fully guaranteed. Shipping delays may occur due to customs inspections, carrier operational adjustments, peak holiday seasons, weather conditions, or other uncontrollable logistics circumstances. We are not liable for any delays caused by third-party logistics or governmental procedures.

3. Order Tracking

Once your order has been packed and dispatched, a valid tracking number and tracking link will be sent to your registered email address. You may check and monitor your shipment status online in real time. Tracking information usually updates within 24–48 hours after shipment.

4. Customs, Duties & Taxes

All international shipments may be subject to import duties, VAT, customs clearance fees, or other local taxes enforced by the destination country. All related charges are the buyer’s sole responsibility and are not included in the product price or shipping cost.

We strongly recommend that customers check local import policies, tax standards and relevant regulations before placing an order.

5. Shipping Address Modification & Returned Packages

Please confirm and double-check your full shipping address, postal code and contact information during checkout. No address modification is allowed after the order has been dispatched.

If the package is returned to our warehouse due to incorrect, incomplete, invalid address or unsuccessful delivery caused by the buyer, all reshipping fees will be borne by the customer. Relevant orders will also be handled in accordance with our official Refund Policy.

6. Lost, Missing or Damaged Shipments

If the tracking status shows “delivered” but you have not received the package, please first confirm with your local shipping carrier, neighbors or property management, then contact our support team for further assistance.

For products damaged during transit, please provide clear photos or video evidence of the outer package and damaged items within 7 calendar days after receiving the parcel for after-sales verification.

For all shipping-related inquiries, please contact us via email: zhengxin@ymrpulsar.com